Last updated: June 6, 2024
Privacy Policy
Only4Values Enterprise Private Limited ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.
Information We Collect
- Personal Information
- We may collect a variety of personal information that you voluntarily provide to us. This includes but is not limited to:
- Name: Your full name, including first name, last name, and any middle names or initials.
- Email Address: The email address you provide for communication and account-related purposes.
- Phone Number: Your contact number, which may include your mobile phone number and/or landline.
- Address: Your physical address, which may include your street address, city, state, postal code, and country.
- Payment Information: Information related to your financial transactions, such as credit card numbers, billing addresses, and other payment details necessary for processing payments.
- Non-Personal Information
- In addition to personal information, we may collect non-personal information about your interactions with our website and services. This includes but is not limited to:
- IP Address: The Internet Protocol (IP) address used to connect your computer or mobile device to the internet. This can help us understand where our users are coming from and monitor for any malicious activities.
- Browser Type: The type and version of the web browser you are using to access our website. This information helps us ensure our site is compatible with various browsers.
- Operating System: The operating system running on your computer or mobile device, such as Windows, macOS, Linux, iOS, or Android. This information helps us optimise our services for different platforms.
- Pages Visited: The specific pages you visit on our website, including the URLs and titles of those pages. This helps us understand which content is most popular and how users navigate our site.
- Time and Date of Visits: The timestamps of your visits to our website, which include both the time of day and the dates. This information can help us analyse peak usage times and improve our server performance.
- Cookies and Tracking Technologies
- We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and improve its functionality.
How We Use Your Information
- Personal Information
- We may use your personal information for a variety of purposes, including but not limited to:
- To Provide and Manage Our Services:
- Creating, managing, and maintaining your account with us.
- Ensuring the proper delivery and functioning of the services you have subscribed to or purchased.
- Providing support and assistance for any issues or questions you may have regarding our services.
- To Process Transactions and Send Related Information:
- Handling payments, including credit card transactions and other payment methods.
- Generating and sending invoices, receipts, and other related financial documentation.
- Sending order confirmations, shipment details, and delivery status updates.
- To Communicate with You:
- Addressing any questions, concerns, or feedback you may have.
- Sending important updates regarding your account, service changes, and other relevant information.
- Sending newsletters, promotional offers, and other marketing materials, which you can opt out of at any time.
- To Improve Our Website and Services:
- Utilizing your feedback to make enhancements and improvements to our services.
- Analyzing usage patterns to develop new features and functionality.
- Making technical and content-related adjustments to improve user experience and site performance.
- To Comply with Legal Obligations:
- Ensuring compliance with applicable laws, regulations, and industry standards.
- Responding to legal processes, such as subpoenas, court orders, and government requests.
- Implementing measures to protect against fraudulent, unauthorized, or illegal activities.
- Non-Personal Information
- We may use non-personal information for analytical purposes, to monitor and analyse trends, usage, and activities in connection with our website and services, and to improve our website's performance.
Information Sharing and Disclosure
- Service Providers
- We may share your personal information with third-party service providers to facilitate various functions on our behalf. These service providers are engaged to perform specific tasks and provide services, including but not limited to:
- Ensuring secure transactions and managing billing.
- Analyzing data to improve our services, understand user behavior, and enhance user experience.
- Managing and sending email communications, newsletters, and notifications.
- Providing the infrastructure and servers necessary to host our website and applications.
- Offering support and assistance to address user inquiries, issues, and feedback.
- Developing and executing marketing strategies, campaigns, and promotions.
- These third-party service providers are granted access to the personal information necessary to perform their designated functions but are prohibited from using it for any other purpose. They are also obligated to maintain the confidentiality and security of the information.
- Legal Requirements
- We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.
Data Security
- We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights and Choices
- User Consent
- Access and Update
- You have the right to access and update your personal information. If you need assistance with this, please contact us using the contact information provided below.
- Opt-Out
- You may opt-out of receiving marketing emails from us by following the unsubscribe instructions included in those emails. Please note that even if you opt-out, we may still send you non-marketing emails related to your account or our ongoing business relationship.
Data Protection Rights under GDPR
- If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Only4Values Enterprise Private Limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. These rights include:
- The right to access the personal data we hold about you.
- The right to rectify any inaccurate or incomplete personal data.
- The right to object to our processing of your personal data.
- The right to restrict the processing of your personal data.
- The right to data portability, allowing you to request a copy of your personal data in a commonly used format.
- The right to withdraw your consent at any time, where we are relying on consent to process your personal data.
California Privacy Rights
- If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. California residents who wish to request further information about our compliance with these requirements or have questions or concerns can contact us as described in the "Contact Us" section of this Privacy Policy.
Data Security
- We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your personal information, we cannot guarantee its absolute security.
Data Retention
- We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period depends on the type of data and the purposes for which we process it. After the retention period ends, we will delete or anonymize your information.
International Data Transfers
- If we transfer your personal information internationally, we will take steps to ensure that your data is treated securely and in accordance with this Privacy Policy. This includes the use of standard contractual clauses approved by the European Commission or other appropriate safeguards.
Automated Decision-Making and Profiling
- We do not use automated decision-making or profiling that produces legal or similarly significant effects on you. Any profiling activity we conduct will only be carried out after obtaining your explicit consent and will be subject to appropriate safeguards.
Changes to Your Information
- It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us. You can update your personal information by contacting us using the contact details provided in this Privacy Policy.
Complaint Handling
- If you have any complaints about our use of your information, you have the right to lodge a complaint with the relevant supervisory authority. We would, however, appreciate the chance to address your concerns before you approach a supervisory authority, so please contact us first.
Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read the privacy policies of any third-party websites you visit.
Children's Privacy
- Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.
Changes to This Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website. Your continued use of our website and services following the posting of changes constitutes your acceptance of such changes.
Contact Us
- If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Only4Values Enterprise Private Limited
Delhi, India
Email: contact@only4values.com
By using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.